Google periodically checks your smartphone's date and time for the Play Store. Finally, you can reset your router to make absolutely sure you have a good connection. You should also try switching your phone to 'airplane mode' and back again. Try switching from Wi-Fi to mobile data, or vice versa, and see if the problem persists. It may seem too simple or easy, but checking your Internet connection could solve the problems you're having. To start off, we want to check a couple of simple things outside of Google Play that might be affecting its performance. ( Please note: We have separate articles for when you're getting a specific Google Play Store error code or a 'Google Play authentication is required' error) If your problem repeats, then it's time to get to work. It seems obvious, but this can be a quick solution to many issues. If you suspect the problem is on the user end, you'll first want to restart your phone. If a lot of users are reporting a similar problem, then chances are it's on Google's side, and you'll need to wait for them to fix it. Check the Play Store status on a service like downdetector, for example. First of all, you'll want to make sure the problem is on your end and not a wider problem with Google.
